This Privacy Policy explains how olabet collects, uses, stores, and protects the personal information you provide when using our platform. We are committed to handling your data with transparency, integrity, and respect for your rights as a player.
Your Privacy Matters: olabet processes personal data solely for the purposes described in this policy. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. By creating an account or using the olabet platform, you acknowledge that you have read and understood this Privacy Policy. Please read it carefully alongside the olabet Terms & Conditions.
This Privacy Policy applies to all personal data collected and processed by olabet in connection with the operation of the olabet online betting and casino platform accessible at olabet.bid. It applies to all registered account holders, prospective users who browse the platform without registering, and individuals who contact olabet's support team.
The term "personal data" in this policy refers to any information that identifies or could reasonably identify a specific individual, including but not limited to: name, date of birth, mobile number, email address, payment account identifiers, IP address, device identifiers, and account activity records.
olabet is committed to collecting only the personal data that is necessary for the purposes described in this policy, retaining it only for as long as is required, and protecting it against unauthorised access, loss, or misuse. This policy is reviewed regularly and updated as required to reflect changes in our data processing practices or applicable legal requirements.
For the purposes of this Privacy Policy, olabet acts as the data controller in respect of all personal data collected through the olabet platform. As data controller, olabet determines the purposes and means by which your personal data is processed.
If you have any questions about how olabet processes your personal data, or if you wish to exercise any of your data rights described in this policy, please contact the olabet data team at the following address:
olabet will respond to all data-related queries within a reasonable timeframe and in any event within 30 days of receiving a written request. We may need to verify your identity before processing certain data requests to protect the security of your account information.
olabet collects personal data in several categories depending on the nature of your interaction with the platform. The table below summarises the main categories of data we collect:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number | Account registration, age and identity verification |
| Contact Data | Mobile number, email address, city of residence (e.g., Dhaka, Chittagong) | Account communications, support queries, security alerts |
| Financial Data | bKash or Nagad mobile account number, bank account reference, deposit and withdrawal records | Payment processing, fraud prevention, withdrawal verification |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, technical troubleshooting |
| Usage Data | Pages visited, games played, bet history, session duration, click-path data | Platform improvement, responsible gaming monitoring, personalisation |
| Verification Data | Copies of NID, passport, or birth certificate submitted for age/identity checks | Regulatory compliance, age verification, fraud prevention |
| Communications Data | Records of live chat conversations, email correspondence, support ticket history | Customer support quality assurance, dispute resolution |
You are not required to provide all categories of data listed above to browse the olabet platform. However, certain data — particularly identity, contact, and financial data — is required to complete account registration and access betting and casino features. Where providing data is optional, we will make this clear at the point of collection.
olabet collects personal data through the following channels:
Data you provide directly when registering an account, completing identity verification, making a deposit or withdrawal request, contacting the support team, or submitting a complaint or feedback form.
Data collected automatically when you access the olabet platform, including technical data such as your IP address, browser details, and session activity. This data is collected through server logs, cookies, and similar tracking technologies. For further details on cookies, see Section 10 of this policy.
In limited circumstances, olabet may receive data about you from third-party sources, including:
olabet uses the personal data we collect for the following purposes. We will not use your data for any purpose that is incompatible with the purposes listed here without first notifying you and, where required, obtaining your consent.
olabet processes your personal data on the following legal bases:
olabet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited circumstances:
When you make a deposit or request a withdrawal, olabet shares the minimum necessary financial data with the relevant payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank) to process the transaction. These providers act as independent data controllers in respect of their own payment processing operations and are subject to their own privacy policies.
Where olabet uses a third-party service to assist with age or identity verification, relevant identity documents and data are shared with that provider solely for verification purposes. These providers are contractually bound to process your data only for the purpose for which it was shared and to maintain appropriate security standards.
olabet may share technical and transactional data with fraud prevention and anti-money laundering screening services to assess and mitigate the risk of fraudulent activity. Where suspicious activity is identified, olabet may be required to report relevant information to appropriate authorities in accordance with applicable guidelines.
Live casino and slot game content on olabet is provided by third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming. Certain technical data — such as session identifiers and game result records — may be shared with these providers for the purpose of game operation, result verification, and jackpot administration. These providers do not receive your full personal profile.
olabet will disclose personal data to competent authorities, law enforcement bodies, or courts where required to do so by a valid legal order, or where disclosure is necessary to protect the rights, property, or safety of olabet, its players, or the public.
Important: olabet will never share your personal data with third parties for their own marketing or advertising purposes, and will never sell your data to data brokers or lead generation services.
olabet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:
Where retention beyond the periods described above is required for the purpose of ongoing legal proceedings, regulatory investigations, or dispute resolution, data will be retained until the conclusion of those proceedings.
olabet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While olabet takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. In the event of a data security incident that affects your personal data, olabet will notify affected users as promptly as reasonably practicable and take all necessary steps to contain and remediate the incident.
olabet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot be used to access other files on your device.
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the olabet platform, including account login and betting functionality. For information on managing cookies in your specific browser, refer to your browser's help documentation.
As a user of the olabet platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact olabet at [email protected]. olabet will respond to all data rights requests within 30 days of receipt.
olabet respects your rights over your personal data. Here is a summary of what you are entitled to.
You have the right to request a copy of the personal data olabet holds about you. This is commonly known as a Subject Access Request (SAR).
You have the right to request correction of any inaccurate or incomplete personal data olabet holds about you. Corrections can also be made directly via your account settings.
In certain circumstances, you have the right to request deletion of your personal data. This right is subject to olabet's legal obligations to retain records for a minimum period.
You have the right to request that olabet restrict the processing of your personal data in certain circumstances, such as while a correction request is being assessed.
You have the right to object to the processing of your personal data where that processing is based on olabet's legitimate interests, including objecting to profiling for responsible gaming purposes.
Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, machine-readable format.
Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time by contacting support at [email protected].
If you are not satisfied with how olabet has handled your personal data or a data rights request, you have the right to raise a complaint directly with olabet's support team.
The olabet platform is strictly intended for adults aged 18 years and above. olabet does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has submitted personal data to olabet — whether by creating an account or otherwise — please contact us immediately at [email protected]. Upon receiving a verified report, olabet will take prompt steps to delete the minor's data and close any associated account.
olabet encourages parents and guardians to make use of parental control software to restrict access to gambling and betting websites on devices shared with individuals under the age of 18. The platform employs age verification checks as part of the registration process, but these checks are supplementary to parental oversight and cannot serve as a substitute for it.
olabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform functionality. The effective date of the most recent revision is displayed at the top of this page.
Where changes to this Privacy Policy are material — meaning they significantly affect the way we collect, use, or share your personal data — olabet will notify registered users via email or through a prominent notice on the platform prior to the changes taking effect. For minor or clarificatory changes, updated policy text will be published on this page without separate notification.
We recommend that you review this Privacy Policy periodically to remain informed of how olabet manages your personal data. Your continued use of the olabet platform following any update to this policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise a data right, or have concerns about the way olabet has handled your personal data, please contact the olabet team using the details below:
When contacting olabet about a data rights request, please include your registered account username or email address and a clear description of your request. olabet may need to verify your identity before processing the request to protect the security of your account information.
Key security and privacy commitments built into every olabet account
Every page on the olabet platform is served over HTTPS with full TLS/SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted by third parties on the network.
olabet stores account passwords using one-way cryptographic hashing. No olabet staff member can ever view your password. If you forget your password, it must be reset — it cannot be retrieved. olabet will never ask for your password via any channel.
olabet does not sell, rent, or trade your personal data to data brokers, advertisers, or any other third party for commercial purposes. Your information is used exclusively for platform operation, security, and the delivery of olabet services.
olabet retains your personal data only for as long as is necessary. Transaction and identity records are retained for a minimum of 5 years to meet applicable guidelines. Technical and usage data is deleted or anonymised after 12 months.
Automated fraud detection systems monitor account and transaction activity on the olabet platform around the clock. Suspicious activity — including unusual login attempts, multiple account creation, and abnormal transaction patterns — triggers immediate review.
olabet sends promotional communications only to users who have explicitly opted in. You can withdraw your marketing consent at any time by contacting support at [email protected]. Withdrawal of consent does not affect your ability to use the platform.
Check our FAQ for quick answers, review our Terms & Conditions, or log in to manage your account settings and privacy preferences. 18+ only.